Who Needs Social Media Anyways?!
by Elton Rivas
November 4, 2009
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| Like you, Elton Rivas wants to know who needs social media anyways? |
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Social media … social
schmedia I say. Okay, maybe not, as it has definitely become the hot topic for
conversation among us marketing types right now and for good reason.
“Facebook, Twitter, Technorati, LinkedIn … what’s next?
More importantly, what the heck do I do with these mediums today and how can
they help my business? This is just overwhelming.
Period!”
This is a compilation of phrases I hear all too
frequently lately and I can’t blame those who say it. Heck, I feel the pain and
share it with you. However, rather than do nothing, I encourage you to act.
Take some steps, learn a bit, and act. This trend is not going anywhere in the
near future, so let’s break this down into a digestible format for contractors
and use these new tools to help increase sales. Because, let’s face it, at the
end of the day, that’s really what any marketing tool is about. (Oh, and for
this, I’m going to assume you already have a website for your business.)
Social
media marketing is the Internet’s version of “word of mouth advertising.” The
explosion of social networks on the Internet however, has simply changed the
game. We’ve gone from the normal word of mouth advertising, where people would
tell a few friends about something (good or bad), to now allowing for the
possibility for a rapid spread of information throughout the world in a few
days, or even hours!
Picture
this: you add a blog to your current website and post something of value (think
expert tips from you for a homeowner, or that hilarious, brand-building
television advertisement you created). On this post you were crafty, and placed
a ShareThis icon, which allows your post to be easily shared through a
multitude of social media sites (YouTube, Twitter, Facebook, Digg, and
del.icio.us to name a few). One person shares the post with their 250 friends
on Facebook, and 10 of their friends do the same. You’ve got an army promoting
your business.
Sure
sounds great doesn’t it? Seems simple too? It’s not as simple as it may seem,
but that doesn’t mean you shouldn’t begin.
Numerous
leaders in the social media marketing space have key components to begin
developing a social media strategy. Not all are the same, but they do have some
core components that I’ve outlined for you below:
Define
Your Goal(s) &Start Simple What are your goals for this
month? I’m sure you have an answer to that for your business. The same should
apply to your social media marketing strategy. Goals can include creating
additional leads, increasing your brand awareness, monitoring feedback about
your business, or a variety of others. Listen, learn and identify what the
“tone” and “language” or social networks are for your customer group/target
market before implementing any communication with them
directly.
Be Selective & Think Through Your
Strategy Hand-select your
tools for a social media marketing strategy as you would for any new program.
This has the potential to be a serious portion of your overall marketing plan
and should be treated as such.
Be
You If you decide that a
portion of your strategy is to engage with customers via blogs and comments on
social networks, be genuine. Be consistent. Be you. At the end of the day your
personal/company brand will come across as human if you are yourself. There are
very few examples of successful “imposters” writing blogs and publishing
content on social media sites. At the end of the day remember, people want to
interact with people … think about it.
Technology
Is A Tool Remember, a good
solid marketing strategy with social media marketing as a portion of it will
generate new business and keep your brand strong. All of these new social media
sites are there to aid that strategy, NOT to be the strategy.
Social
media marketing can rapidly enhance your brand and business. It can provide the
accelerant that many contractors need to help boost sales. I encourage you to
learn more about it. Ask questions and start small. Go contractors!
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