The Mackinac Parks Service in Mackinaw City, MI, has been using Geberit Commander software from Chicago Faucets, a Palm Pilot-based system that works in conjunction with select electronic faucets by Chicago Faucets, to track restroom traffic and monitor usage.

Mike Sutton, park manager for attractions such as Colonial Michilimackinac, Historic Mill Creek and Old Mackinac Point Lighthouse, says that his team has used data from the Geberit Commander software to approximate traffic patterns and determine the percentage of visitors who frequented one detached restroom building versus another.

Sutton notes that having this information has been helpful in planning facility management schedules, such as cleaning and maintenance, as well as future building development.

"With that handheld unit, you can tell how many times a day a faucet turns on, compare men’s to women’s restrooms, and take a total count for the day,” says Sutton. The Geberit Commander software has yielded interesting tracking data, including the fact that a single Chicago Faucet electronic faucet in one of the restrooms was used 6,500 times in July, which is at the height of the tourist season.

The Geberit Commander software, which enables precise, tool-free adjustments of Chicago Faucets HyTronic and E-Tronic 40 electronic faucets, has allowed Sutton’s facilities team to track restroom usage by location and the Chicago Faucets serial number, and then plot the data for each of these faucets on their desktop PCs.

Many other facilities nationwide deploy Geberit Commander software to change and customize operating modes on their Chicago Faucets electronic faucets; adjust sensor range; monitor battery levels; identify serial numbers, settings and usage information; and access the troubleshooting guide and product information, among other functions.

The Chicago Faucet Co. is part of the Geberit Group. Since 1901, The Chicago Faucet Co. has offered commercial and residential products.